f you are also thinking about how your business should confront the COVID-19 crisis or if you have already taken the first actions to adapt to the “new normal”, in this article I am going to explain several interesting measures that I have read, heard and seen from other professionals in the hotel & tourism… Read more »

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how… Read more »

Steve Renard remembers a time when international recruitment meant a lot of legwork, snail mail, rotary-dial phones and the headaches of telex machines. Needless to say, much has changed since then. Turn up the volume to watch the full video below.  

In 2020, Renard International Hospitality Consultants will be celebrating its 50th anniversary. Over that time, it’s grown from a small local operation servicing Canadian customers, to one of the longest-standing international executive-recruitment firms in the hospitality industry. It services clients in more than 100 countries, from hotel chains and casinos to airlines and cruiseships. “We… Read more »

From the desks of the Hotel News Now editorial staff: California bans small plastic bottles in hotels UK hoteliers seek solutions to Brexit, labor pressures US hotel results for week ending 5 October Employer demand for workers softened over summer US consumer prices remained the same in September By  the HNN editorial staff California bans… Read more »

Are you on the wellness bandwagon yet? This trend isn’t going anywhere, particularly with each new generation demanding healthier foods and more-restorative programs when selecting their hotels. Under the wellness umbrella, you can, and should, make incremental improvements in line with what your core audiences want from your hotel when it comes to wellness. The… Read more »

I am a big fan of professional car racing. I follow the major series; Formula One, NASCAR and my favoritetimes 10 is Indy Car. When I think about what I like so much around the Indy Car Series there is a parallel to the hotel business that I think needs to be exposed so people… Read more »

More than 270 hospitality professionals gathered in Chicago last week to discuss how women can advance their personal careers and those of women across the hotel industry at the second annual ForWard Conference presented by the American Hotel & Lodging Association (AHLA). Held from May 29-30 at the InterContinental Chicago Magnificent Mile, the conference featured… Read more »

What is a virtual restaurant (aka virtual kitchen)? Virtual restaurants take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and prepare food exclusively for pick-up, take-out and delivery customers. Virtual restaurant concepts only exist in apps, and use ‘ghost kitchens’ (aka ‘virtual kitchens’ or ‘dark kitchens’) to serve a virtual menu to… Read more »