Job Category

LocationSouth East Asia

Required Attributes

OpportunityOperations Manager

General Manager of a Leading F&B and Entertainment Venue in South East Asia We have a fantastic and rare opportunity to become the General Manager of a unique and award-winning Restaurant, Bar and Entertainment Venue in SE Asia. The GM will oversee all Operations (inclusive of kitchen, restaurant, bar, entertainment pavilion, grounds-keeping, engineering, and security) and will provide active, hands-on management and leadership. The General Manager will oversee a team of 60+ staff and will report directly to the Group Director of Operations of this leading Hospitality Group. The GM will bring a proven record of success in managing daily operations and is known for their business acumen as well as their ability to connect with staff and guests alike. The GM will be the leader and motivator for the team and their efforts will lead to improved guest and staff experiences that will in turn propel growth and profitability. The successful candidate will have a strong presence within the venue/events/F&B segment of the hospitality industry. They will use their experiences, education and connections to grow the excellent reputation of the venue for years to come. Please Note: Due to Visa quotas and restrictions, only candidates with US Citizenship will be considered Overall Responsibilities include: Operational . Oversee two very high-volume F&B operations while also managing the overall property maintenance needs including grounds-keeping and engineering . Analyze departments, procedures and systems and develop/implement strategies for improvements . Lead, manage and support teams to ensure they provide a superior guest experience at all times . Develop and maintain excellent relationships with customers, staff, vendors and the community . Actively manage the venue by being on the floor and hands-on; constantly staying in contact with the teams in the kitchen, bar, restaurant and entertainment venue . Monitor guest satisfaction and become the face of the operation. Engage guests and provide them with an outstanding, guest-centric experience throughout the operation . Ensure effective implementation of all venue security standards and protocols at all times . Manage physical venue/facility to ensure proper operation, maintenance and repair Financial . Identify and maximize revenue drivers while effectively managing venue budget . Control expenses in order to meet annual budget, while maintaining ultimate guest satisfaction . Analyze reports to identify trends, and future opportunities, needs and challenges . Monitor and measure the effectiveness of all strategies and make adjustments as necessary Sales & Marketing . Effectively increase market share by working with staff to create internal and external promotions . Collaborate with the Sales and Marketing team and 3rd party vendors/suppliers to create innovative offerings to attract top clients and grow revenues . Conduct regular revenue management and calendar management with the team People Management & Development . Recruit, retain and develop a high performing team dedicated to creating a world-class guest experience . Provide continuous direction, support , feedback and coaching to direct reports and staff to ensure all staff are operating at their maximum capacity Qualifications Required . Due to Visa quotas and restrictions, only candidates with US Citizenship will be considered . Previous High volume restaurant and high volume bar experience, in a senior F&B role such as hotel F&B Director or Restaurant General Manager . Outstanding organizational, leadership and training abilities . Open communication, proactively seeking input for key business decisions . Excellent aptitude to work independently as well as with other key departments such as Sales & Marketing, Finance, HR, Purchasing, and other departments at the company head office . Proven ability to generate revenue and manage budgets effectively . A positive, winning attitude, incorporating integrity, confidentiality and discretion Salary Details Salary of $90,000USD + Bonus Structure Please Note: Due to Visa quotas and restrictions, only candidates with US Citizenship will be considered

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