Job Category

LocationBritish Columbia

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OpportunityDirector of Hotel Operations

Director of Hotel Operations - Unique Hotel in British Columbia We are seeking a smart and savvy Director of Hotel Operations for a great opportunity with a fantastic and unique hotel in a major resort setting in British Columbia. This is a busy property that requires a individual to be all things to all people; Independent but also a Team-player, Creative but also Analytical, Hands-on but also a Visionary. The successful candidate must have a strong background in Front office and have excellent knowledge in sales and marketing and still be very hands-on management style with little department head support. . Previous experience in a similar Hotel/Resort Management role is a must for this role. The Director of Hotel Operations will be the face and voice of the business and will be expected to be on hand to welcome guests and the take care of their needs. Must every day be able to communicate well and interact closely with both the well trained Staff that love their job as well as the guests. Role Responsibilities . Provide daily leadership, management and direction to all departments . Focus on exceeding guest expectations daily and on improving established cost and quality standards, maximizing profits, developing and retaining employees . Responsible for the development and execution of Sales and Marketing plans (digital, print, audio etc) . Review, develop and implement policies & procedures that strengthen the team and improve the customer experience . Recruit, develop, supervise, inspire and evaluate staff . Protect the property and their assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, compliance with legislative standards and company expectations. . Foster a success oriented and accountable environment at the property Mandatory Requirements: . Candidates must be Canadian Residents or Citizens . 3 - 5 years' experience as a Director of Operations / Director of Rooms or Assistant GM in a hotel or resort . Previous hotel experience within a busy ski resort in BC or Alberta right now would be a plus. . Must be a versatile and multi skilled professional who can oversee the rooms division & F&B of the property . Strong track-record of managing Owner Relations . Must have a hands on attitude and enjoy interacting with the guests and be very detail oriented and enjoy coaching their employees. . A strong understanding of marketing and value propositions . Independent and self-motivated, Creative and Ambitious, Hands-on and Charismatic . Able to work well with a team and has a proven track record of strong managerial skills . A service driven individual dedicated to the guest and employment experience . Proven experience managing financial results Company will offer: A starting package that will be up to $100,000 with a good base salary and obtainable bonus. Will also offer subsidized accommodation with amenities that is worth $10,000 per year for the right hard working and focus manager. Please note this position reports to an international owner and will offer excellent chance of advancement and growth with this company that will be expanding within the next 18 to 24 months. They are not looking for someone short term for a job for 1-2 years. Someone that would like it invest their hard work, time and efforts in a company that will reward them down the road with financial security. Renard International would like to thank all candidates for their interest, but due to the expected high volume of applicants, only those that meet all requirements will be contacted for further discussions. Please contact Robin Sheardown, Executive Vice President at: and I will respond to you, if you meet the above search criteria.

Robin Sheardown - /wp-content/uploads/2017/09/Robin-Landscape1-Cropped-400x400.jpg

Meet your Search ConsultantRobin Sheardown


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