Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest journey to the new reality.
New Automation Standards Due to The Corona Pandemic
New, strict hygiene regulations and safety protocols are at the centre of the many changes hotels have to make when they reopen. These changes will transform the guest journey as we know it. You want to provide your guests with optimal service during the booking, pre-stay, in-stay, and post-stay phase. Read on to learn more about what has changed and how you can respond to it. Spoiler alert: We predict that automation and process optimization will define new standards for the hospitality industry.
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Saikat Das
Dear Hiring Manager,
As a diligent and amiable professional, I have nearly 4years of experience in guest services and housekeeping Administration in Hospitality industry.
Currently, I am associated with Crowne plaza hotel, Abu Dhabi as a housekeeping associate. Pririor to this, I worked with pre opening hotel Marriott indore in the capacity of a housekeeping room attendant .
Furthermore, I am organized and maintain composure in handling and resolving difficult situations at administrative levels. Along with, I have competent Knowledge of hospitality brand standards to be able to understand guests requirements and promote products and services .
Moreover, I am guest-focused with effective communication, Organizational and presentation skill, with the ability to interact well with internal and external teams including clients and vendors.
My education background consists of 3years Diploma in hospitality management. I committed to providing the best-in-class services to your team to ensure the delight of guests and the growth of the organization.
My resume, which portrays my skills and experience, is attached for your consideration. Should you have any questions or wish to schedule an interview, please do not hesitate to call me +971566926118.I look forward to hearing from you soon.
I appreciate your time and consideration.
Thank you
Saikat Das